1. Introduction

Welcome to https://www.prespectacademy.com (the "Website"). These Terms and Conditions (the "Terms") govern your use of the Website, our consultancy services, online courses, digital products, memberships, and any related services or content (collectively, the "Services"). By accessing or using our Services, you agree to comply with and be bound by these Terms. If you do not agree with any part of these Terms, please refrain from using our Services.

2. Definitions

"We", "us", and "our": Refer to Prespect Ltd.
"You" and "your": Refer to the user or customer accessing our Website and Services.
"Services": Include consultancy services, online courses, downloadable materials, membership content, and other information products provided by Prespect Academy.

3. Use of the Website and Services

You agree to use the Website and Services in compliance with applicable laws and regulations. Specifically, you must not:

Use the Website for unlawful purposes or solicit others to engage in illegal activities.
Submit false or misleading information.
Upload or transmit viruses, malicious code, or any content that could harm the Website or its users.
Infringe upon our intellectual property rights or the rights of others.
Use the Website to harass, discriminate, or spread defamatory content.
Share login credentials or attempt unauthorised access to any part of the Website or Services.

4. Intellectual Property

All content on the Website, including text, graphics, logos, videos, audio, and software, is owned by or licensed to Prespect Ltd and is protected under international copyright and trademark laws.

You are granted a limited, non-transferable licence to access and use the content for personal, non-commercial purposes.
Reproduction, distribution, or modification of content without written permission is strictly prohibited.

5. Membership and Content Access

Membership levels determine access to specific content.
Membership content is only available while your membership is active and paid for.
Certain content may also be available for one-time purchase outside of membership.
Sharing access or login credentials with others is prohibited.

6. Online Courses and Digital Products

By purchasing online courses or digital products:

You are granted a non-transferable, non-exclusive licence for personal use.
You must not reproduce, resell, or use the content for commercial purposes without permission.
Access to purchased content remains available indefinitely unless otherwise stated, provided compliance with these Terms.

7. Payment Terms

Payments for memberships, courses, and digital products are non-refundable unless explicitly stated.
Failure to maintain an active subscription will result in loss of access to membership-specific content.

8. Limitation of Liability

To the fullest extent permitted by law, Prespect Ltd will not be liable for any:

Indirect, incidental, or consequential damages resulting from the use of the Website or Services.
Losses related to data breaches, viruses, or interruptions in Service.
Errors or omissions in content provided through the Website.

9. Indemnification

You agree to indemnify and hold harmless Prespect Ltd, its affiliates, and employees from any claims, damages, or legal fees arising from:

Your violation of these Terms.
Your misuse of the Website or Services.
Any infringement of intellectual property rights.

10. Changes to Terms and Conditions

Prespect Ltd reserves the right to update these Terms at any time. Changes will be posted on the Website, and continued use of the Services constitutes acceptance of the updated Terms.

11. Governing Law

These Terms are governed by and construed in accordance with the laws of the United Kingdom.

12. Privacy and Cookies

By using our Website, you agree to our Privacy Policy, which outlines how your data is collected and used. Cookies are used to enhance your experience and monitor browsing preferences.

13. Contact Information

For questions or concerns about these Terms, contact us at:
Email: [email protected]
Address: BRT Studio, 6 Bainfield Dr, Edinburgh, EH11 1AR, United Kingdom

 Your privacy is important to Prespect Ltd. This Privacy Policy outlines how we collect, use, and safeguard your information when you access our website, https://www.prespectacademy.com (hereinafter "we," "us," or "our"). By using our Website, you consent to the practices described in this policy.

• ---

  1. Information We Collect

  Website Visitors

  We collect non-personally identifiable information typically provided by web browsers and servers, such as:

  • Browser type and version
  • Language preference
  • Referring website
  • Date and time of each visitor request

  This data helps us understand how visitors use our Website and improve our Services. Aggregated, non-identifiable data may be shared publicly, such as in usage trend reports.

  Personal Information

  Certain interactions require personally identifiable information. Examples include:

  • Contact forms: Name and email address for responding to enquiries.
  • Account creation or course enrolment: Information provided during registration, such as name, email, and payment details.

  We only collect this information when you voluntarily provide it.

  ---

  2. How We Use Your Information

  • To Provide Services: Facilitate access to courses, downloadable materials, and digital products.
  • To Improve Functionality: Enhance user experience by analysing usage patterns and implementing improvements.
  • Communication: Respond to enquiries, provide updates, or deliver marketing emails (with consent).

  We do not sell or share your personal information with third parties for marketing purposes.

  ---

  3. Cookies and Analytics

  Like many websites, we use cookies to improve your experience and monitor usage.

  Cookies

  Cookies are small text files placed on your device that collect browsing data. These cookies are used for:

  • Authentication: Verify accounts and maintain secure sessions.
  • Performance & Analytics: Track page views, clicks, and other usage metrics to enhance our Website’s functionality.

  You can disable cookies via your browser settings, but this may limit the Website’s functionality.

  Third-Party Analytics

  We use third-party tools, such as Google Analytics and Squarespace analytics, to collect and process data. This includes:

  • Browser and device information
  • Pages visited and interaction data
  • IP address

  Data collection by third parties is governed by their respective privacy policies.

  ---

  4. Data Security

  We prioritise the security of your data and employ commercially reasonable measures to protect it. However, no transmission method or electronic storage is entirely secure. While we strive to safeguard your personal information, absolute security cannot be guaranteed.

  ---

  5. Links to External Sites

  Our Website may contain links to third-party websites. We are not responsible for the content, policies, or practices of external websites. Please review the privacy policies of these websites before providing any personal information.

  ---

  6. Data Sharing

  We may share data in the following circumstances:

  • With trusted service providers (e.g., Squarespace, Google Analytics) for business operations.
  • To comply with legal obligations or protect against potential harm.
  • Aggregated, non-personally identifiable data may be shared publicly to report on trends or performance.

  ---

  7. Fonts and Hosting

  This Website uses font files from Google Fonts and Adobe Fonts. To display the site properly, servers hosting these fonts may receive:

  • Browser and device information
  • Your IP address

  Our Website is hosted by Squarespace, which collects data as outlined in their privacy policy.

  ---

  8. Policy Updates

  This Privacy Policy is subject to updates to reflect changes in practices, regulations, or Services. We encourage you to review this policy periodically. Continued use of our Website after updates constitutes acceptance of the revised terms.

  ---

  9. Contact Information

  For any questions or concerns about this Privacy Policy, please contact us:
  Email: info@prespect.co.uk
  Address: BRT Studio, 6 Bainfield Dr, Edinburgh, EH11 1AR. Our company registration number is SC664912

 1. Introduction

Prespect Ltd is committed to protecting and respecting intellectual property rights. This policy outlines our practices regarding the use, protection, and management of intellectual property on our website, https://www.prespectacademy.com, and associated sites, including online courses, consultancy services, and digital products.

2. Ownership of Intellectual Property

All content and materials available on our website and associated platforms, including but not limited to:

• Text, graphics, and logos
• Icons, images, audio, and video clips
• Digital downloads, data compilations, and software

are the property of Prespect Ltd or its content suppliers and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

3. Permitted Use

You are granted a limited, non-transferable licence for personal, non-commercial use of our intellectual property. You may not:

• Reproduce, distribute, modify, create derivative works, publicly display, or perform any material without prior written consent from Prespect Ltd.
• Use the content for commercial purposes without explicit permission.

Exceptions:

• You may print or download one copy of purchased items or reasonable website content for personal use. Further reproduction, publication, or distribution is prohibited.

4. Trademarks

The name "Prespect Ltd," our logos, and associated product/service names are trademarks of Prespect Ltd or its affiliates. These trademarks may not be used without written permission. Other trademarks appearing on our website are the property of their respective owners.

5. Reporting Copyright Infringement

We respect intellectual property rights and expect users to do the same. If you believe any content infringes your copyright, please contact us at info@prespect.co.uk with the following details:

1. A description of the copyrighted work being infringed.
2. The location of the infringing material on our site.
3. Your contact information (name, address, telephone, email).
4. A good faith statement that the use is unauthorised.
5. A declaration, under penalty of perjury, that your notice is accurate and you are the copyright owner or authorised to act on their behalf.
6. Your electronic or physical signature.

6. User Contributions

By submitting feedback, suggestions, or ideas to our website, you grant Prespect Ltd a non-exclusive, royalty-free, perpetual, irrevocable licence to use, reproduce, modify, adapt, publish, translate, and distribute these contributions in any media globally.

7. Links to Third-Party Sites

Our Website may include links to external websites for convenience. Prespect Ltd has no control over these sites and assumes no responsibility for their content or policies. Use of third-party websites is at your own risk.

8. Policy Updates

Prespect Ltd reserves the right to update this Intellectual Property Policy to reflect changes in practices, regulations, or operational needs. The latest update to this policy was on 01/08/2024.

9. Contact Information

For any questions about this Intellectual Property Policy, please contact us:
Email: info@prespect.co.uk

1. Introduction

This Service Level Agreement (SLA) outlines the levels of service provided by Prespect Ltd, covering consultancy services, online courses, and both soft and hard information products available on our website, https://www.prespectacademy.com, and associated platforms, including the Prespect Academy learning platform.

2. Purpose

The SLA ensures:

• Consistent delivery of high-quality services.
• Defined performance metrics.
• Clear responsibilities and expectations for both Prespect Ltd and its clients.

3. Scope

This SLA applies to:

• Consultancy services provided by Prespect Ltd.
• Online courses and learning materials hosted on Prespect Academy.
• Soft and hard information products available on our website and associated sites.

4. Service Availability

4.1 Website and Learning Platform

• Uptime: Prespect Ltd strives for 99.5% availability, excluding scheduled maintenance.
• Maintenance: Maintenance will occur outside peak hours, with a minimum 48-hour prior notification.

4.2 Support Services

• Support Hours: Monday–Friday, 10:00 AM–5:00 PM (GMT).
• Response Time: All support requests will be acknowledged within 48 hours on business days.

5. Performance Metrics

5.1 Consultancy Services

• Response Time: Initial responses to inquiries within 2 business day.
• Project Commencement: Projects begin within 10 business days of contract signing, unless otherwise agreed.

5.2 Online Courses

• Access: Immediate access to courses upon successful registration and payment.
• Content Updates: Materials reviewed and updated annually to ensure relevance and accuracy.

6. Issue Resolution

6.1 Incident Management

• Incident Reporting: Clients can report issues via email at info@prespect.co.uk.
• Response Time: Acknowledgement within 24 hours during support hours, with critical issues resolved within 48 hours.

6.2 Escalation Process

If unresolved, issues may be escalated through these levels:

1. Support Team
2. Operations Manager
3. Director of Prespect Ltd

7. Client Responsibilities

To ensure effective service delivery, clients must:

• Provide accurate and complete information when requesting services or support.
• Respond promptly to queries from Prespect Ltd.
• Comply with all SLA terms and related agreements.

8. Data Security and Privacy

Prespect Ltd is committed to safeguarding client data, adhering to relevant data protection regulations, and implementing industry-standard security measures.

9. Service Credits

In cases where service levels are not met, clients may qualify for service credits.

• Service credits will be based on the severity and duration of disruptions, calculated as a percentage of the service fee.

10. Review and Updates

This SLA is reviewed annually to reflect changes in services, metrics, or client needs. The latest update to this SLA was on 19/11/2024.

11. Contact Information

For queries or concerns regarding this SLA, please contact us at:

• Email: info@prespect.co.uk

The information, services, and resources provided by Prespect Ltd through our Website, https://www.prespectacademy.com, are for general informational and educational purposes only. By using our Website and accessing our Services, you agree to the following terms outlined in this disclaimer.

1. No Guarantees of Success

While Prespect Academy offers high-quality educational content, tools, and resources designed to help individuals improve their business practices, achieve their goals, and increase their profitability, success is not guaranteed. The results you achieve from using our materials depend on various factors, including but not limited to, your level of commitment, effort, resources, and market conditions. Every individual’s success will vary, and we cannot guarantee specific outcomes or results.

Any testimonials, reviews, or case studies shared on our Website or in promotional materials are based on the experiences of individual users and should be viewed as illustrative examples rather than guarantees of success. They reflect the personal achievements of individuals who have used our Services, but they do not predict or guarantee that you will experience the same results. Success is contingent upon your own effort, actions, and application of the strategies provided.

2. Personal Responsibility

You are solely responsible for your actions, choices, and results while using our Services. Prespect Ltd provides guidance and educational materials, but the implementation and execution of these resources are entirely up to you. The effort and work required to achieve success are your responsibility.

3. Professional Advice

The content and resources provided by Prespect Academy do not substitute for professional advice, including but not limited to, financial, legal, or tax advice. If you require expert advice in any of these areas, you should consult with a qualified professional.

4. Use at Your Own Risk

By using our Website and Services, you understand and agree that you do so at your own risk. While we take every reasonable effort to ensure the accuracy and quality of our content, we make no representations or warranties regarding the completeness, accuracy, or reliability of any information provided. Prespect Ltd will not be held liable for any decisions made based on the use of our Website or Services.

5. Limitation of Liability

To the fullest extent permitted by law, Prespect Ltd shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages, or any loss of data, profits, revenue, or other intangible losses, arising from the use of our Website or Services, even if Prespect Ltd has been advised of the possibility of such damages.

6. Changes to the Disclaimer

Prespect Ltd reserves the right to modify or update this Disclaimer at any time, without prior notice. Any changes to this Disclaimer will be posted on our Website, and by continuing to use our Website or Services, you accept the updated terms.

7. Contact Information

If you have any questions or concerns about this Disclaimer, please contact us at:
Email: info@prespect.co.uk